The Baltimore Station

Hours: Full-Time, 40 hours per week
FLSA Status: Exempt
Location: South Baltimore and Baker Street
Salary Range: $80,000

Summary of Position Responsibilities

The Community Programs Manager for The Baltimore Station (TBS) is responsible for overseeing all aspects of the Intensive Outpatient, Outpatient, PRP and Home Visiting programs. Community Programs Manager provides supervision and guidance in strategic planning and advocacy for the organization. The work requires knowledge of the policies, procedures, licensing and regulations of residential treatment programs and evidence-based practices regarding substance abuse and addiction disorders.

Essential Duties

  • Oversees the development and implementation of the IOP and OP
  • Oversees the development of the PRP and Home Visiting Program
  • Meet with community partners to develop and grow IOP, OP and PRP programs
  • Provides group therapy as needed in the IOP
  • Assigns caseloads to staff working in the IOP
  • Obtain Maryland Medicaid (and other billable insurances) initial and concurrent authorizations for IOP and OP clients
  • Submit billing for IOP and OP sessions on a weekly basis
  • Maintain mental health caseload as needed
  • Ensures that charts for all clients in the programs meet standards
  • Maintains a caseload of individual therapy cases in the OP and the residence
  • Manage IOP group schedule ensuring coverage for all groups, running groups as needed
  • Attend planning and program meetings (case management, PRP planning, mid-management meeting, etc)
  • Develops and assures that rehabilitation services meet the needs of the individuals served by the program
  • Educates direct care staff on how to provide rehabilitation services that correlate with the goals identified in the individual’s Individual Rehabilitation Plan (IRP) or Individual Treatment Review Plan (ITRP)
  • Other duties as assigned


  • Master’s Degree in Social Work, Psychology or closely related field with licensure as a Professional Counselor/Therapist, or Licensed Social Worker-previous experience with addiction and substance abuse preferred
  • Minimum 3-5 years’ experience working in an intensive outpatient, outpatient and/or psychiatric rehabilitative program or closely related field in an evidence-based environment
  • Understanding of addiction as a brain disorder.
  • Professional experience of progressive leadership and management responsibility in a nonprofit organization, preferably in a health and human services field
  • Strong management and supervisory skills and experience; a facilitator skilled in leading conversations with disparate groups and voices who can inspire and influence
  • Ability to provide visionary and strategic leadership and translate that vision into measurable strategies and concrete actions that advance the mission;
  • Well-honed leadership skills and style, including diplomatic assertiveness, confidence, integrity, flexibility, courage, curiosity, and a positive effect.
  • Commitment to effectiveness, prioritizing efficiency and timely follow-through.
  • Clear and effective verbal and written communication skills; excellent public speaking skills.
  • Advanced skills in Microsoft Office.
  • Ability to handle multiple tasks and meet critical deadlines. Ability to meet short and long-term goals and provide a track record of successfully meeting deadlines.
  • Ability to work both collaboratively and independently with minimal direct supervision.
  • Commitment to self-reflection and personal awareness as a means of being able to remain emotionally available and connected with clients, staff and other stakeholders, and function as an engaged team-member.
  • Experience with multi-cultural/multi-lingual populations and multi-disciplinary teams preferred; expanding the organization’s role in engaging traditionally underserved communities, and self-awareness regarding issues of race, ethnicity, class, sexual orientation, gender identity, religion/spirituality and disability.
  • Respect for the strict confidentiality of all communications required within job duties, including client/employee records and documents, and electronic transmission by voice, data, and wire.

Required Certification/License


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